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Privacy Policy

Last updated: September 2026

1. Who we are

XFlow CRM is a product by Drizzle Marketing. This Privacy Policy explains how we collect, use and protect information when you use our website and our CRM product.

2. Information we collect

When you submit a form on our website (such as a pricing or demo request), we collect your name, phone number, business type and team size.

When you use XFlow CRM, your business data — leads, follow-ups, customer history, users and reports — is stored under your business account.

3. How we use your information

To respond to your enquiries, prepare custom quotes and arrange demos.

To set up, customise and support your CRM.

To contact you with product updates via Email / SMS / WhatsApp / Call, where you have given consent.

4. Your data ownership

Your leads, your customers and your business data belong to your business. XFlow provides role-based access and controlled permissions so only authorised users in your organisation can view or manage data.

We do not sell your business data or lead data to third parties.

5. Data security

We use role-based access control, permission management and secure data-management practices to protect your information. Access inside your CRM is controlled by your admin users.

6. Data retention

We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your data by contacting us.

7. Contact us

For any privacy questions or data requests, contact us at support@xflows.pro or call +91 80566 57966.